Microsoft support phone number To Resolve optical drive is the DVD Drive That Often Showed Up issues
Issues with optical drives are not a rare thing happening to the laptops, especially with not-so-new laptops. laptops of Microsoft support phone number are also no exception here as optical drive complains are often been registered by Microsoft helpline phone number users in different blog forums and all. Most of the time, the issues of optical drive is not a hardware problem but errors of the operating system (OS). As in general the Acer laptops used by individuals, students or business professionals are operated on Microsoft Windows, so here we will discuss on how to deal with optical drive issues on the Acer laptops running on all the versions of Windows 8.1, 8, 7, Vista and XP.
• The DVD drive doesn't get detected: Microsoft fails to recognize the DVD drive of the laptop and stop reading the content in the disks. The situation sometimes gets so worse that the laptop even stops registering at the Microsoft helpline phone number that there is an optical drive integrated to it.
• DVD drive can't read or write media: In another set of circumstances, the DVD drive gets recognized by the Microsoft customer service phone number but it fails to read or write the media of optical discs.
These kinds of issues usually occur when you go for the upgrading of your Windows operating system of Microsoft customer service phone number, or install/uninstall DVD or CD recording programs or uninstall Microsoft Digital image.
While using the DVD drive of your Acer laptop at Microsoft customer service phone number, if you sense that it is not performing normal or not performing at all. First, go to the Windows File Explorer and then enter the Device Manager of Microsoft helpline phone number. If you see that the icon for DVD drive has been marked with a yellow exclamation point that means Windows of Microsoft support phone number is not detecting the presence of the optical drive in that particular laptop of Microsoft helpline phone number.
•' Manually Windows of Microsoft customer service phone number cannot load the device driver for this hardware.
•' after Windows, loading To fix this issue, you can try out the following resolutions.
Resolution 1: Hardware and Devices Troubleshooter.
If you are using Windows 7, Windows 8 and Windows 8.1 OS, you can try using Hardware and
• Open the 'Run' by pressing the 'Windows logo key + R.
•' In the Run type 'Control' and then press 'Enter. This will open the 'Control Panel.
•' Go to the search box of the control panel and type 'Troubleshooter,' and then click Troubleshooting.
• After this, look for the 'Hardware and Sound item,' click on 'Configure a device.
•' You may be asked to enter an administrator password of Microsoft support phone number or provide confirmation. Here you have to feed the password to initiate the troubleshooting process.
If this doesn't resolve your issue then try the next resolution.
To use this tool, connect to the Internet and type the following URL in the address bar: http://support.microsoft.com/mats/cd_dvd_drive_problems/You will find the Microsoft Fix It Window, click on the green button encrypted with 'Run Now' command and then follow the onscreen prompts to launch the troubleshooter of Microsoft support phone number.
• Run dialog box, you type 'devmgmt.msc' and then Enter.
•' Here you need to enter the password for confirmation as the administrator. Now click 'Allow.
•' This will take you to the 'Device Manager,' window. Look for DVD/CD-ROM drives, right-click on it and select 'Uninstall.
•' You will be asked if you really want to remove the device, click OK.
• Now, the older DVD/CD-ROM driver has got uninstalled, you need to restart the computer.
• When your laptop will start up, the drivers will get installed automatically.
After performing these steps you can most likely be able to resolve the optical drive issues on your Acer laptop. Even if you seek tech help from professionals, they will also perform the same method to troubleshoot the DVD drive issues. So, you can try performing these of your own. For more help, you can refer to the Microsoft Support website.-------------------------------------------------------------"
In Acer or other laptops, the major optical drive is the DVD drive that often showed up issues such as:
• DVD drive can't read or write media: In another set of circumstances, the DVD drive gets recognized by the Microsoft customer service phone number but it fails to read or write the media of optical discs.
These kinds of issues usually occur when you go for the upgrading of your Windows operating system of Microsoft customer service phone number, or install/uninstall DVD or CD recording programs or uninstall Microsoft Digital image.
Microsoft helpline phone number to fix the issue of DVD Optical Drive not getting detected?
While using the DVD drive of your Acer laptop at Microsoft customer service phone number, if you sense that it is not performing normal or not performing at all. First, go to the Windows File Explorer and then enter the Device Manager of Microsoft helpline phone number. If you see that the icon for DVD drive has been marked with a yellow exclamation point that means Windows of Microsoft support phone number is not detecting the presence of the optical drive in that particular laptop of Microsoft helpline phone number.
For this, you can try opening the properties dialog box of the DVD drive and you will be intimated with any of the following error messages:
•' The device of your computer is not working properly because Windows of Microsoft customer service phone number can not load the drivers required for this device.•' Manually Windows of Microsoft customer service phone number cannot load the device driver for this hardware.
•' after Windows, loading To fix this issue, you can try out the following resolutions.
Resolution 1: Hardware and Devices Troubleshooter.
If you are using Windows 7, Windows 8 and Windows 8.1 OS, you can try using Hardware and
Devices troubleshooter by performing the following steps of the Microsoft customer service phone number.
• Open the 'Run' by pressing the 'Windows logo key + R.
•' In the Run type 'Control' and then press 'Enter. This will open the 'Control Panel.
•' Go to the search box of the control panel and type 'Troubleshooter,' and then click Troubleshooting.
• After this, look for the 'Hardware and Sound item,' click on 'Configure a device.
•' You may be asked to enter an administrator password of Microsoft support phone number or provide confirmation. Here you have to feed the password to initiate the troubleshooting process.
If this doesn't resolve your issue then try the next resolution.
Resolution 2: CD/DVD Fix It, troubleshooter.
CD/DVD Fix It Troubleshooter is a comprehensive tool of Microsoft that will help you fix the issue of faulty or no reading and writing of media content in the optical disc.To use this tool, connect to the Internet and type the following URL in the address bar: http://support.microsoft.com/mats/cd_dvd_drive_problems/You will find the Microsoft Fix It Window, click on the green button encrypted with 'Run Now' command and then follow the onscreen prompts to launch the troubleshooter of Microsoft support phone number.
Resolution 3: Update or Reinstall the DVD/CD-ROM Driver.
Updating the driver can also resolve the DVD drive issues. For this go to Acer's official website and reinstall the driver once again by following the installation process given on the website. But before the reinstallation takes place at Microsoft support phone number you need to uninstall the driver.You need to perform the following steps to get it done.
• Open the 'Run' dialog box by pressing on the 'Windows logo key + R.• Run dialog box, you type 'devmgmt.msc' and then Enter.
•' Here you need to enter the password for confirmation as the administrator. Now click 'Allow.
•' This will take you to the 'Device Manager,' window. Look for DVD/CD-ROM drives, right-click on it and select 'Uninstall.
•' You will be asked if you really want to remove the device, click OK.
• Now, the older DVD/CD-ROM driver has got uninstalled, you need to restart the computer.
• When your laptop will start up, the drivers will get installed automatically.
After performing these steps you can most likely be able to resolve the optical drive issues on your Acer laptop. Even if you seek tech help from professionals, they will also perform the same method to troubleshoot the DVD drive issues. So, you can try performing these of your own. For more help, you can refer to the Microsoft Support website.-------------------------------------------------------------"
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